IT Support for Northern Kentucky Tri-State Area:

Are You Searching Online For An IT Support Firm In Northern Kentucky Tri-State Area Because Your Company's Network Is Running Slow And Causing Problems But You Don't Know Who You Can Trust To Fix It Fast?

If so, give us a call and let us show you what fast, friendly and highly-responsive outsourced IT support should be for your small to medium business: (859) 689-3300

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What Every Business Owner Must Know About Hiring An Honest, Competent, Responsive And Fairly Priced Computer Consultant

Our Services

Managed IT Services

You can rest easy when you put your IT support needs in our hands. Never worry about extensive downtime again with our 24/7 monitoring services.

VoIP Services

Is your current phone system not keeping up with the demands of your business? A new Voice over IP (VoIP) telephone system may be in order.

Surveillance Systems

We provide easy to understand systems and tailor-made services designed for home, store, or business locations.

Network Security

Our goal is to provide you with the best network security protection possible, while also keeping your unique needs and budget in mind.

4 Big Reasons to Choose Operation Technology Group to Support Your Computer Network

1

We Respond Within 5 Minutes Or Less. The average amount of time it takes for one of our clients to get on the phone with a technician who can start working on resolving their problem is 3.5 minutes. We know you're busy and have made a sincere commitment to making sure your computer problems get fixed FAST. And since most repairs can be done remotely using our secure management tools, you don't have to wait around for a technician to show up.

2

100% No-Small-Print Satisfaction Guarantee. Quite simply, if you are not happy with our work, we'll do whatever it takes to make it right to YOUR standards without charging you for it. And if we can't make it right, the service is free.

3

No Geek-Speak. You deserve to get answers to your questions in PLAIN ENGLISH, not in confusing technical terms. Our technicians will also not talk down to you or make you feel stupid because you don't understand how all this "technology" works. That's our job!

4

Peace Of Mind. Because we monitor all of our clients' networks 24/7/365, you never have to worry that a virus has spread, a hacker has broken in or a backup has failed to perform. We watch over your entire network, taking the management and hassle of maintaining it off your hands. This frees you to focus on your customers and running your business, not on your IT systems, security and backups.

See what other business owners are saying about us…

Hey Guys,

Just wanted to let you know what a great job you are doing. We are absolutely thrilled with our new phone set up and we greatly appreciate your sheer determination to find a solution to any issue that may arise. You guys are personable, professional and excel at what you do. We can always count on a speedy reply from you or Steven every time we need assistance whether it be by phone or email.

We like the way you work. No need to change perfection!

Kathy Customer

Quality Service!!! My company has worked with TJ for awhile now, and just when we think he’s gotten us taken care of something else needs tending too. He’s incredibly quick to respond to calls and emails and always stops by at his earliest available slot, usually within the day. He never complains if he ends up fixing twelve more things than we called him about. Very genuine trustworthy guy, and I would and have recommended him to anyone with IT issues.

Serenna Customer

Highly recommend! When new network security requirements were released for our particular industry, we contacted Optech/TJ's MCS and they were able to quickly build a plan and began upgrading our entire company network (which includes 6 different business locations and 100+ pc's and VoIP phones) to meet the new federal requirements and improve overall performance and efficiency.

Gabe Customer

About Operation Technology Group

Started in 2012, Operation Technology Group is a complete technology solution provider. We are 100% committed to making sure business owners have the most reliable and professional IT service in Northern Kentucky Tri-State Area. Our team of talented IT professionals can solve your IT nightmares once and for all.

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What Every Business Owner Must Know About Hiring An Honest, Competent, Responsive And Fairly Priced Computer Consultant