Cybersecurity Privacy Policy

Last Updated Date: 12/27/2024

At Operation Technology Group, TJ’s MCS, we are committed to protecting the privacy and security of our users’ personal information. This Cybersecurity Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our services, websites, and systems. It is designed to comply with applicable data protection laws and best practices for cybersecurity and privacy.

  1. Information We Collect

We collect two types of information:

  1. a) Personal Data

This includes any information that can be used to identify you personally, such as:

  • Name
  • Email address
  • Phone number
  • Address
  • Payment information
  • IP address
  • Browser and device information
  • Account credentials (username, password, etc.)
  1. b) Non-Personal Data

We may also collect non-personal data, such as:

  • Browser type
  • Operating system
  • IP addresses (used for security purposes, not for identifying you personally)
  • Device identifiers
  • Log data (e.g., time of access, actions performed)
  1. How We Collect Information

We collect information through:

  • Direct interactions: When you create an account, sign up for services, or contact us directly.
  • Automated technologies: When you visit our websites, use our mobile apps, or engage with our services, we may automatically collect information via cookies, web beacons, and other tracking technologies.
  • Third-party sources: Information may also be collected from third-party services or social media platforms if you choose to link your account with them.
  • Information can be collected by third-party software used to provide services.
  1. How We Use Your Information

We use your information for the following purposes:

  • Service provision: To provide you with access to our services, manage your account, and ensure proper functionality.
  • Security: To protect our systems and your personal data from unauthorized access, fraud, and cyberattacks.
  • Communication: To send you relevant updates, alerts, and notifications related to your account or our services.
  • Improvement of services: To analyze usage patterns and improve the user experience.
  • Compliance and legal obligations: To comply with applicable laws and regulations and cooperate with law enforcement if necessary.
  1. How We Protect Your Information

We take the following measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction:

  • Encryption: We use encryption technologies (such as SSL/TLS) to protect sensitive data during transmission.
  • Access controls: We restrict access to your data to authorized personnel only.
  • Firewalls and intrusion detection systems: To defend against unauthorized access or cyberattacks.
  • Data minimization: We only collect and retain the minimum amount of personal data necessary for the provision of services.
  1. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze trends, administer our services, and track users’ movements around the site. Cookies help us recognize you when you return to our website and remember preferences. You can manage cookie preferences through your browser settings or by using consent management tools.

  1. Data Retention

We will retain your personal data for as long as needed to fulfill the purposes outlined in this Privacy Policy or as required by law. When data is no longer required, we will securely delete or anonymize it.

  1. Data Sharing and Third-Party Providers

We do not sell or share your personal data with third parties for their own marketing purposes. However, we may share your data with third-party service providers for the following reasons:

  • Service provision: We use third-party vendors for cloud storage, payment processing, and other essential services.
  • Legal obligations: We may disclose your information if required by law or to comply with legal processes, such as court orders or subpoenas.

We ensure that any third-party service providers adhere to strict cybersecurity and privacy standards through data processing agreements and audits.

  1. User Rights and Choices

Depending on your jurisdiction, you may have certain rights related to your personal data, such as:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete information.
  • Deletion: You may request deletion of your personal data under certain conditions.
  • Data portability: You can request transferring your personal data to another service provider.
  • Opt-out: You may choose to opt-out of marketing communications by following the unsubscribe instructions in emails or by contacting us directly.

To exercise these rights, please contact us at operations@optech.tech .

  1. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal data from children. If you believe we have inadvertently collected information from a child under the age of 13, please contact us immediately to have that information removed.

  1. Changes to This Policy

We may update this Cybersecurity Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. When we do, we will post the revised policy on our website with an updated effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.

  1. Contact Us

If you have any questions or concerns about this Cybersecurity Privacy Policy, please contact us at:

  • Email: operations@optech.tech
  • Address: 1569 Production Dr
    Suite A
    Burlington, KY 41005
  • Phone: (859) 577-0649

For information on our Incident Response Policy for PCI Compliance, visit https://optech.tech/incident-response-policy-pci.